Using our broad training portfolio, any kind of the client’s employee training needs can be met, from general trainings to special professional knowledge required trainings.
Group dynamic trainings
- development of collaboration within the group or between groups
- inner chain of values, inner customer service
- conflicts management
Communication, interpersonal skills development
- effective customer management
- assertive communication (non-violent interests)
- overcoming communication hurdles, development of skills through improvisation with drama pedagogical and simulation methods
- communication on the phone, customer service via phone
- organizational communication
- intercultural communication
Sales/Marketing
- Sales methods: basic and advanced
- Negotiation methods: basic and advanced
- Presentation methods: basic and advanced